CMI Concord works with senior executives and other high potential individuals to develop their managerial leadership and communication effectiveness. Our engagements can be centered on a particular issue or challenge, or they can be more general in nature.
We begin by identifying the gaps between existing skills and outcomes and those that are desired. We then work with the individual to understand the cause(s) of the discrepancy, identify possible remedies, and develop an actionable plan - with accountability measures - to close that gap.
Most of our coaching work is confidential. The following example illustrates the type of engagements on which we work. We have coached executives at:
"Your most important contributions to me are more far-reaching and systemic than any given transaction. . .You helped transform my personal preferences and intuition into a system that enabled me to think about negotiation process in an explicit and orderly fashion. . ."
- Ray McCaskey, as Chief Executive Officer, Health Care Service Corporation (d/b/a Blue Cross Blue Shield of Illinois, New Mexico and Texas)."